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CPAI offers professional services that can save both you and your
client time and money. Our personal services are an ideal solution
for sports agents, entertainment managers or Player Associations.
We offer Turnkey solutions for Client/Member Services
which allows you to concentrate on your traditional areas of expertise
while leaving the day-to-day details to CPAI. Our personal and technology
service seamlessly acts as a representative of the companies we
service. The people in our organization consider themselves to be
partners in your success by serving as:
- Client Services
- Concierge Center
- Lifestyle Manager
- Personal Assistant
- Travel Agent
Our Client/Member Services Solutions can be private labeled
and personalized for individual companies. We also offer a branded
toll free number for your agency's calls into our center. Our sophisticated
call center "assistants" answer those calls in you agency's
name. You can now provide your clients with 888-"YOUR AGENCY"
as well as access to your own custom version of our proprietary
online concierge "request system" for their use. Each
month, we offer custom reporting with details about how we have
served you and your clients. Through the development of our own
internal travel agency and partnerships with countless resources
and vendor catering to the luxury market --- we can assist you in
showing your clients and members your commitment to making their
lives easier by offering in addition to traditional lifestyle management
and concierge services such as restaurant reservations, tickets
and event planning, you can tell your clients:
"Whether you need an airline ticket &
car rental, passes for the local hotspot, tickets to a sold out
concert, car service at the airport, flowers for your wife, or a
gift for your employee, we will arrange it for you - anywhere in
the world. If you can think of it, we'll make it happen. From renting
a Porsche in South Beach to booking a spa appointment in Jamaica.
From tracking down US Open seats to reserving a table at Tao. From
arranging for private air transportation to having your golf clubs
waiting at the course. We do more than coordinate details...We orchestrate
dreams."
CPAI's Value Proposition
Desirable and convenient - The client services solution
is one that your clients will find themselves coming back to again
and again. With constantly updated products and exclusive promotions,
we offer your customers a one-stop destination to take care of all
their needs.
Hands on service - The concierge service provides support
24 hours a day, 7 days a week. With a range of ways to contact us
- telephone, email, fax, live your customers can reach us in the
way that's most convenient for them. We offer a branded web-site
that bears your logo, but is handled by our call center reps.
Increases Loyalty and Customer retention - By providing
your clients and member base with a more convenient way to use the
Concierge services, loyalty and customer retention will increase.
Brand Enhancement - CPAI carefully chooses each of our partners
to ensure the same level of quality and superior service as CPAI
itself. We associate ourselves with leading service providers and
online merchants to ensure your customer's experience only the finest
in their orders through the our system..
24 X 7 - The service is ready to assist Members 24 hours
a day, 7 days a week. Our numerous contact channels and hours of
operation ensure the utmost convenience for any Member.
Global - With our global presence and multilingual agents,
CPAI is capable of handling and resolving Member needs, regardless
of where in the world they may be. This ensures that at no time
is a member denied service due to a language barrier or location.
Value Added - Due to carefully constructed strategic partnerships,
CPAI is able to offer the best values available to our customer
base. Each of our partners will offer special discounts or exclusive
deals only available through the concierge service.
In addition to our turnkey 24-7 client services solution. We can
also assist your agency with:
- Sports Public Relations
- Sponsorship and Endorsement Procurement
- Relocation Services
- Travel
- Reminder services
Contact us today regarding our
Turnkey Solutions (email)
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